Cancellation Policy

Registration may be cancelled by sending a written notification to recepcion@alqueriadelbasket.com

The date of receipt of this notification will determine the full or partial refund, which will be processed according to the following parameters:

  • Cancellation 40 or more days before the start of the activity: 100% refund.
  • Cancellation between 39 and 26 days before the start of the activity: 75% refund.
  • Cancellation between 25 and 16 days before the start of the activity: 50% refund.
  • Cancellation within 15 days of the start of the activity or after it has begun: no refund will be issued.

In cases of cancellation due to justified force majeure (hospitalization, emergency surgery, serious injury resulting in a fracture that prevents participation in the activity, among others) where a 100% refund of the amount paid in cash is not applicable, those affected will receive a discount voucher for the remaining percentage, which they can redeem for future registrations for our activities. To benefit from this discount voucher, the force majeure situation must be duly justified by submitting supporting documentation.