Cancellation policy

Registration may be canceled through a written communication to the email: recepcion@alqueriadelbasket.com

The date of receipt of said communication will be the one taken into account to proceed with the total or partial refund of the activity, which will be carried out according to the following parameters:

  • Cancellation 30 or more days before the start of the activity: 100% refund.
  • Cancellation between 29 and 20 days before the start of the activity: 75% refund.
  • Cancellation between 19 and 10 days before the start of the activity: 50% refund.
  • Cancellation within 9 days before the start of the activity or once it has started: no amount will be refunded.

In cases of cancellation due to situations of justified major cause (hospitalization, emergency operation or serious injury that leads to a fracture that makes participation in the activity impossible) in which 100% of the amount paid in cash is not due, those affected will receive a discount voucher for the remaining percentage that can be redeemed for future registrations to our activities. In order to benefit from this discount voucher, the situation of major cause must be duly justified by presenting supporting documentation.